Refund Policy
We have a 30-day refund policy. 30 days after your purchase, we will not be able to offer a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition you received it. The item must be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If your refund is approved, then it will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a five business days.
Late or missing refunds (if applicable)
If you haven’t received your refund, first check your bank account. Then contact your credit card company, it may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund, please contact us at 313-308-0650.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange an item for the same item, send us an email at [email protected] and send your item to: Solanus Casey Gift Shop, 1780 Mt. Elliott St., Detroit, MI 48207
Shipping
To return your product, you should mail your product to: Solanus Casey Gift Shop, 1780 Mt. Elliott St., Detroit, MI 48207
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are returning an item over $75, you should use a trackable shipping service or purchase shipping insurance to insure we receive your returned item.